51 Questions to Ask a Custom Home Builder

Building a custom home is a huge investment. It’s not only a financial investment but also an emotional one. After all, this is the place where you’ll make memories with your family for many years to come. That’s why it’s so important that you choose the right builder.

But with so many builders out there, how are you supposed to know which one is right for you? Here are some questions to ask a potential builder before you hire them.

51 Questions you can ask a custom house builder:

  1. What experience do you have in building custom homes?
  2. Do you have any examples of custom homes you’ve built that I can see?
  3. What is your building process like?
  4. What type of foundation do you use for custom homes?
  5. What kind of framing do you use for custom homes?
  6. How do you handle electrical and plumbing in custom homes?
  7. What kind of windows and doors do you use in custom homes?
  8. What are your thoughts on green building practices?
  9. Have you ever had to deal with a homeowner who wasn’t happy with the final product? If so, how did you handle it?
  10. Do you have insurance that covers errors and omissions?
  11. What happens if I need to make changes to the plans after construction has already started?
  12. Can you provide me with a list of references from past clients?
  13. Are you aware of any city ordinances or HOA restrictions that could impact my project?
  14. Do you use sub-contractors or employees for your projects? If so, can you provide me with information about them?
  15. How do you communicate with clients during the construction process?
  16. What is your policy on change orders during construction?
  17. When do I need to make decisions about finishes and fixtures for my home?
  18. How long will it take to build my home once construction begins?
  19. Do you have any other advice for me as I’m making this decision about which builder to use for my custom home project?
  20. Have you ever built a home in my city or town?
  21. How long have you been in business?
  22. Do you have liability insurance?
  23. What is your warranty or guarantee policy?
  24. Can I see some examples of your previous work?
  25. What type of training or experience do your employees or subcontractors have?
  26. What are your hours of operation?
  27. How do you handle change orders?
  28. What is the average build time for a home like mine?
  29. Are you available to answer my questions outside of normal business hours?
  30. How do you handle customer complaints or problems that arise during the build process?
  31. What happens if the project goes over budget or takes longer than expected to complete?
  32. Have you ever had to cancel or postpone a project due to weather or other unforeseen circumstances?
  33. What type of financing options do you offer clients?
  34. Do you have any promotions or discounts currently available?
  35. What is your philosophy on quality construction?
  36. Have you ever had a dissatisfied customer? If so, how did you handle it?
  37. Do you carry workers’ compensation and liability insurance?
  38. What is the average price range for the homes you build?
  39. Are there any challenges I should be aware of in building on my specific lot of land?
  40. Do you have any questions for me about my project?
  41. Do you have any examples of homes you have built that I can see? 
  42. How do you work with the homeowner to ensure that their vision for the home is realized? 
  43. What is your process for designing and building a custom home? 
  44. How do you handle changes that the homeowner may want to make during the construction process? 
  45. What kind of warranty do you provide on your work? 
  46. Have you ever built a home that is similar to the one I am envisioning? 
  47. Are you licensed and insured? 
  48. What are your hours of operation? 
  49. What is your company’s policy on customer satisfaction? 
  50. Do you have any promotions or discounts currently available? 
  51. How did you get interested in building custom homes?

Frequently Asked Questions

Should a builder provide a warranty?

A custom home builder should provide a warranty on the work they have done. That way, if there are problems with the house, the builder can be held accountable and will be able to fix the problems. It is important that the builder stand by their work and ensures that the house is in perfect condition for the homeowners.

Are custom builds expensive?

It really depends on what you want in your home. If you want all the bells and whistles, it’ll probably be more expensive than buying an existing home. However, if you are willing to give up some extras, you can save money building a custom home.

Plus, there are many ways to save money when building a custom home, such as choosing a less expensive builder or finding creative ways to cut costs. The bottom line, then, is that it all depends on what you want for your home.


Building a custom home is a big decision and choosing the right builder is an important part of the decision-making process. We hope this list of questions helps you find a builder that perfectly fits your needs and wants!

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