39 Questions to Ask When Opening a Bank Account

Opening a bank account is an important step in managing your finances, but it’s not a decision to be made lightly. There are many things to consider when choosing a bank, and it’s important to ask the right questions to ensure you make the best decision for your needs. To help you with this, we’ve put together a list of questions you should ask when opening a bank account.

39 Questions you should ask the bank representative before you open an account:

  1. What type of account do you want?
  2. How much does it cost to open an account?
  3. What services does this account offer?
  4. Do I need to meet any requirements to open this account or to waive monthly fees?
  5. Is there a limit to the number of transactions I can make per month?
  6. How can I access my money?
  7. Are there any restrictions on where I can use my debit card?
  8. How can I deposit money into my account?
  9. When will my deposits be available?
  10. What happens if I overdraw my account?
  11. Does this account come with any tools or resources to help me manage my finances?
  12. Can I link this account to other accounts I have at other financial institutions?
  13. What happens if I lose my debit card or it’s stolen?
  14. How can I contact customer service if I have questions about my account or need help with something?
  15. What happens if I close my account?
  16. Do you offer any special deals for first-time customers?
  17. What type of account do I need?
  18. What are the fees associated with this account?
  19. What’s the interest rate?
  20. How much interest will I earn on my deposited funds?
  21. What’s the minimum balance?
  22. How often do I have to make withdrawals/deposits?
  23. What are the fees for withdrawals/deposits?
  24. Does the bank offer online banking?
  25. How easy is it to access my account information online/via mobile banking?
  26. Does this bank have physical locations near me?
  27. Can I talk to a banker in person if I have questions or need help with my account?
  28. How does the bank handle customer service issues?
  29. What are the bank’s business hours?
  30. Does the bank have ATMs?
  31. How often are fees waived by ATMs?
  32. What happens if I cannot maintain the minimum balance? Are there any penalties?
  33. Does the bank offer overdraft protection? If so, what are the fees for this?
  34. Does the bank offer any other financial products or services (e.g., loans, investments)?
  35. Are there any perks or rewards programs for the account (e.g., cash back for certain purchases)?
  36. What are the terms and conditions for the account?
  37. Can I have more than one account with your bank?
  38. Can I write checks with my account?
  39. How can I order new checks for my account? (if you have a checking account)

Frequently Asked Questions

What are the requirements for opening a bank account?

To open a bank account, you usually need to provide identification, such as a driver’s license or passport, and proof of address. You may also be required to provide your social security number. The bank will ask you to select an account type – such as checking or savings – and give you information about the account’s features and fees.

What are customers looking for in a bank?

When customers look for a bank, they’re looking for a financial institution that offers the products and services that best meet their needs.

Customers want banks that are reliable, trustworthy, and have a history of strong financial performance. They also look for banks with convenient locations and hours, as well as competitive interest rates and fees.


Opening a new bank account is an exciting step in taking control of your finances – but it’s also important to do your research before you sign. Asking your bank advisor these questions will help you avoid nasty surprises and ensure your new bank account meets all your needs and requirements.

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