102 Questions to Ask a Banker

For some of us, our relationship with our bank is somewhat of a mystery. We know we need a place to keep our money safe and to help us manage our finances, but beyond that, we sometimes don’t give our bank much thought. However, banks are an important part of our lives and it’s important to understand how they work and what services they can provide for us.

That’s why we have put together a list of questions you should ask your banker. This way you can better understand what services your bank offers and how you can best take advantage of them.

10 Questions to ask a banker about their work:

  1. What is your position at the bank?
  2. How long have you been working at the bank?
  3. How long have you been working in the banking industry?
  4. What experience do you have with small businesses?
  5. What do you like most about being a banker?
  6. What is the most challenging part of being a banker?
  7. What do you think sets your bank apart from other banks?
  8. What are your thoughts on the current state of the banking industry?
  9. Do you have any predictions for the future of the banking industry?
  10. What do you think is the most important thing people to know about banking?

​21 Questions to ask a banker about the bank:

  1. What are the hours of operation for the bank?
  2. What is the address of the bank?
  3. What is the phone number of the bank?
  4. What products and services does your bank offer for small businesses?
  5. Does your bank offer financial planning or investment services?
  6. What are the fees associated with your financial planning or investment services?
  7. Does your bank offer credit products, such as loans or credit cards?
  8. Can you tell me about your bank’s small business lending process?
  9. How often do you lend to small businesses?
  10. Do you have any case studies or success stories of businesses you’ve helped finance?
  11. Do you offer other financial products or services that could benefit my small business?
  12. Have you seen an increase in demand for small business financing lately?
  13. Do you offer mobile banking?
  14. Do you have online banking?
  15. Does the bank offer other convenient banking services?
  16. What security features do you have in place to protect my information?
  17. How can I contact customer service if I have a question or problem?
  18. How often do you update your website and mobile app?
  19. Are you currently offering any promotions or discounts?
  20. How often do you communicate with your clients?
  21. Where are your ATMs located?

27 Questions to ask a banker if you want to open an account:

  1. What kind of bank account do you recommend for me?
  2. What are the requirements for opening an account?
  3. How much does it cost to open and maintain an account?
  4. Are there any fees associated with this account?
  5. What is the interest rate on this account?
  6. What is the minimum balance required for this account?
  7. What are the benefits of this account?
  8. Are there any perks or discounts associated with this account?
  9. How can I withdraw money from my account?
  10. Can I make withdrawals from this account at any time?
  11. Are there any restrictions on withdrawals from this account?
  12. How can I deposit money into my account?
  13. How often can I make deposits to this account?
  14. What are the limits, if any, on deposits to this account?
  15. How do I access my money in this account?
  16. How can I transfer money between my accounts?
  17. Does this account offers online banking or mobile banking options?
  18. Can I write checks from this account?
  19. If so, how much does each check cost?
  20. How long does it take for deposited funds to be available in this account?
  21. What is the process for closing this account if I no longer need it?
  22. Do you offer overdraft protection for this account?
  23. What happens if I overdraft my account?
  24. What happens to my money if I die and don’t have a joint owner or beneficiary designated on my account?
  25. Can you tell me about other products or services that might be appropriate for me and my financial goals?
  26. Is there anything else I should know about this bank or this type of account before making a decision?
  27. Do you have any tips for people who are looking to open a new bank account?

23 Questions to ask a banker about your financial situation:

  1. What is my current interest rate?
  2. How can I lower my interest rate?
  3. What are the fees associated with my account?
  4. How much do I need to save to reach my savings goals?
  5. What kind of retirement planning options do you offer?
  6. What are the eligibility requirements for a small business loan?
  7. How can I make my money work better for me?
  8. What are the investment options for someone with a limited budget?
  9. What are the risks and potential benefits of stock investing?
  10. How can I make sure my money is safe and secure?
  11. What kind of insurance should I have to protect myself and my family?
  12. What tax-advantaged ways are there to save for retirement?
  13. What is a Roth IRA and how does it work?
  14. What is an emergency fund and why do I need one?
  15. What tips are there to help me stay within my budget?
  16. How can I get out of debt as quickly as possible?
  17. Should I consolidate my debt into one payment?
  18. What are the advantages and disadvantages of using credit cards?
  19. What is a good credit score?
  20. How often do you review credit scores?
  21. What factors affect credit scores?
  22. How can I improve my credit score?
  23. What should I do if I am a victim of identity theft?

21 Questions to ask a banker about loans:

  1. What types of loans do you offer?
  2. What are the terms and conditions of these loans?
  3. What are the eligibility requirements for a business loan?
  4. What are the risks?
  5. What documents do I need to apply for a loan?
  6. What is the interest rate for these loans?
  7. What are the fees for these loans?
  8. How much money can I borrow?
  9. How can I apply for a loan?
  10. Do I need collateral to qualify for a loan?
  11. How long does the loan approval process take?
  12. If my loan is approved, when will I receive the money?
  13. Can I make early payments on my loan?
  14. What is the late payment fee for my loan?
  15. What happens if I default on my loan?
  16. Do you offer lines of credit?
  17. What are the terms and conditions of your lines of credit?
  18. Do you offer business credit cards?
  19. What are the terms and conditions for your business credit cards?
  20. Can you provide me with some references of other businesses that have used your services?
  21. How does my credit score affect my loan application?

Frequently Asked Questions

What are the ethical principles of a banker?

Bankers must abide by the laws and regulations that govern their industry. They must also act with integrity and honesty when dealing with their clients and the public. Banks are required to maintain high standards for risk management, which includes following compliance procedures and risk assessment protocols. Bankers must also protect the privacy of their client’s personal information.

What is the quality of a good banker?

A good banker is someone who takes their job seriously and always puts the customer first. They are organized and efficient and know how to handle money responsibly. They provide excellent customer service and work hard to make sure their clients are satisfied. A good banker is knowledgeable about banking products and services and can provide advice and assistance to their customers. They are honest and trustworthy and always act in the best interest of their clients.

How do you negotiate with a banker?

When negotiating with a banker, it is important that you have all of your financial information prepared and organized. This will help the banker understand your business and make an appropriate loan offer. Be prepared to answer questions about your business and personal finances. You should also be prepared to negotiate the terms of the loan offer. Be sure to ask about the interest rate, repayment schedule, and other terms that are important to you.

What are things to consider when choosing a bank?

When choosing a bank, it is important to consider the following:

Location: the bank should be conveniently located for you to access.

Services: the bank should offer the services you need, such as checking and savings accounts, loans, and credit cards.

Fees: the bank should have low fees for its services.

Interest rates: the bank should have competitive interest rates for its products.

Customer service: the bank should have excellent customer service with friendly and knowledgeable staff.


Asking questions is important when it comes to managing your finances – but it can be difficult to know where to start, especially if you do not have a background in finance or economics.

We hope this list of questions will help you get the conversation started next time you meet with your banker. Remember, there are no stupid questions when it comes to your money!           

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