79 Questions to Ask a Housekeeper

A housekeeper can be a lifesaver. Having someone to take care of the day-to-day cleaning and upkeep of your home is a huge load off of your shoulders so you can focus on other things.

Housekeepers play a huge role in our lives, and it’s important to know what questions to ask them before hiring one. This blog post lists some of the most important questions you should ask a housekeeper to ensure you’re making the best decision for your home.

79 Questions you can ask a housekeeper:

  1. What services do you offer? 
  2. What are your rates? 
  3. Are you bonded and insured? 
  4. Do you have any references? 
  5. What are your availability and scheduling policies? 
  6. What is your cleaning routine?
  7. Do you use eco-friendly products?
  8. What kind of equipment do you use?
  9. Do you have liability insurance?
  10. Are you bonded?
  11. What are your references?
  12. Do you have any experience with special needs clients?
  13. How long have you been working as a housekeeper?
  14. What is your favorite part of the job?
  15. What do you do if something is broken or damaged during your cleaning session?
  16. Do you have any questions for me or my family?
  17. What are your cleaning procedures for COVID-19? 
  18. What areas of the house do you typically clean? 
  19. How often do you clean each area? 
  20. Do you have experience cleaning houses with pets? 
  21. How do you deal with pet hair and pet messes? 
  22. Do you have experience caring for hardwood floors? 
  23. What is your procedure for cleaning hardwood floors? 
  24. Do you have experience caring for carpets? 
  25. What is your procedure for cleaning carpets? 
  26. Do you have experience cleaning windows? 
  27. What is your procedure for cleaning windows? 
  28. Do you have experience dusting blinds and curtains? 
  29. What is your procedure for dusting blinds and curtains? 
  30. Do you have experience cleaning kitchens? 
  31. What is your procedure for cleaning kitchens, including countertops, appliances, and inside the fridge and oven? 
  32. Have you experienced cleaning bathrooms, including toilets, showers, tubs, and sinks? 
  33. What is your procedure for cleaning bathrooms? 
  34. Is there anything else I should know about your services or rates?
  35. What is included in your basic cleaning package?
  36. How long does a typical cleaning take?
  37. Do you have any discounts or promotions?
  38. What forms of payment do you accept?
  39. Do you provide your own supplies, or do I need to provide them for you?
  40. Are there any areas of the house that you don’t clean?
  41. What are your cleaning methods?
  42. What products do you use?
  43. Are you comfortable with pets?
  44. What is your policy on cancellations?
  45. How do you prefer to be paid?
  46. What forms of payment do you accept?
  47. When are you available to start?
  48.  Do you have any special skills or training?
  49. What is your availability on weekends?
  50. What is your availability on holidays?
  51. What is your availability for last-minute bookings?
  52. Are you comfortable moving furniture?
  53. Do you have experience cleaning high-end finishes and materials?
  54. Do you offer any discounts for regular clients?
  55. What cleaning products do you prefer to use? 
  56. Are you comfortable using a vacuum cleaner? 
  57. Do you know how to dust furniture properly? 
  58. Do you have any experience mopping floors? 
  59. Are you comfortable cleaning ovens and refrigerators? 
  60. Do you have any tips for organizing closets and cabinets? 
  61. How do you deal with challenging messes or stains? 
  62. Do you have your own transportation, or will you need public transportation? 
  63. Are you interested in long-term work, or are you looking for something temporary?
  64. How do you handle laundry?
  65. How did you get into housekeeping?
  66. What do you like about housekeeping?
  67. What do you dislike about housekeeping?
  68. What are some of the most challenging aspects of the job?
  69. What are some of the most rewarding aspects of the job?
  70. What are some of your favorite tips and tricks for cleaning and organizing the home?
  71. Do you have experiences with special cleaning needs, such as allergies or sensitivities?
  72. What is your policy on dealing with medical waste or other potentially hazardous materials?
  73. Do you have experience caring for plants?
  74. Do you have experience caring for pets?
  75. Do you have experience with child-proofing or baby-proofing a home?
  76. What is your policy on overtime or working holidays?
  77. What are your policies on rescheduling?
  78. Do you have any additional services that you offer?
  79. How do you communicate with clients (e.g., text, email, phone call)?

Frequently Asked Questions

What are the duties of a housekeeper?

A housekeeper is responsible for cleaning the entire house inside and outside. They dust furniture, vacuum floors, clean windows and mirrors, and more.

A housekeeper also takes care of the laundry and dishes, prepares meals, and may even take care of the pets when the homeowners are away. They are responsible for ensuring the home is always clean and tidy and that all homeowner’s needs are met.

What are the 4 responsibilities of housekeeping?

Housekeeping is an important part of any household and can be divided into four main tasks: cleaning, organizing, cooking, and caring for others.

The first task is cleaning, which is the removal of dirt, dust, and other debris from surfaces inside and outside the home. This can be done with a variety of tools and products, such as vacuum cleaners, mops, and disinfectant sprays. The goal of cleaning is to create a safe and healthy environment for everyone who lives in the home.

The second task is organizing, which is arranging items in a certain way, so they are easy to find and use. This can include anything from organizing the refrigerator to folding laundry in the laundry room. The goal of organizing is to reduce clutter and make it easier for everyone in the house to find what they need.

The third task is cooking, which is preparing food for consumption. This can include anything from making simple sandwiches to baking complicated cakes. The goal of cooking is to provide food for everyone in the house.

The fourth task is caring for others, which includes tasks such as bathing infants, changing diapers, and caring for the elderly. The goal of caregiving is to make sure that everyone in the household gets the help and support they need.

What is the most important quality of a good housekeeper?

An essential quality of a good housekeeper is their attention to detail. They must be able to pay close attention to all the little tasks that need to be done to keep the house clean and organized. This includes making sure that all surfaces are cleaned, dishes are washed and put away, and all clutter is removed.

Another important quality of housekeepers is their organizational skills. They must be able to keep the home clean and tidy by creating and keeping a schedule for cleaning. This includes deciding which tasks need to be done daily and weekly and prioritizing the most critical areas of the home to clean.

Finally, a good housekeeper must be able to learn and adapt to the household in which they work. Every household is different and has its own specific needs and requirements. A good housekeeper will not only be able to learn these needs quickly but also adapt her cleaning routine to the needs.

What are the signs of poor housekeeping?

Clutter and disorganization are often the first signs of poor housekeeping. When work areas are cluttered, and materials are not stored properly, it can lead to a number of safety hazards.

For example, if products are not properly sealed, they can leak and pose a slip hazard. If materials are stacked improperly, they can fall over and pose a crushing hazard. If products or equipment are broken, this can create a tripping hazard. Dirty floors and surfaces can also cause slips, trips, and falls.


A housekeeper can be a great addition to your home. Asking questions is the best way to get to know someone, and the same goes for your housekeeper. You can build a trusting relationship with your housekeeper and rely on her skills.

If you are looking for a housekeeper, you should ask these questions during the interview process. By asking the right questions, you can find a housekeeper who is not only trustworthy but also diligent and professional.

How useful was this post?

Click on a star to rate it!

As you found this post useful...

Share it on social media!

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?